These Terms govern the Site and any free trial or evaluation access to the Delegent product, including the features and integrations enabled for your account. Paid subscriptions are governed by the applicable MSA and DPA.
These Terms of Use (“Terms”) govern your access to and use of the website located at delegent.team and any subdomains (the “Site”), and any free trial of the Delegent software-as-a-service product (the “Trial”) made available through the Site. The Site and the Trial are operated by Delegent Ltd, a company incorporated in England and Wales with company number 17205523 and registered office at 20 Poynders Road, London, SW4 8NZ (“Delegent”, “we”, “us”, “our”).
By accessing the Site or registering for a Trial, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access the Site or use the Trial.
If you are accessing the Site or using the Trial on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes both you personally and that organisation.
During a Trial, these Terms cover your use of the product features and integrations enabled for your account. If you connect a third-party AI client or service, that service’s own terms and privacy policy also apply.
1.1 You must be at least 18 years old and capable of entering into a binding contract.
1.2 The Site and Trial are intended for business use only. You must not use the Site or Trial for any personal, household, or consumer purpose.
1.3 We may refuse access, suspend, or terminate your account or Trial at any time, in our sole discretion, with or without notice or reason, including (without limitation) where we reasonably suspect breach of these Terms, misuse, or competitive intent.
1.4 You must not access the Site or Trial if you are a direct competitor of Delegent, except with our prior written consent. Use of the Site or Trial for competitive benchmarking, feature comparison, or product cloning is expressly prohibited.
2.1 We may, in our sole discretion, make a free trial of our product available to you (a “Trial”). Trials are offered solely for evaluation purposes.
2.2 Trial access is provided “as is” and “as available”, without any warranties, service levels, support commitments, or uptime guarantees of any kind.
2.3 We may modify, suspend, restrict features of, or terminate any Trial at any time, for any reason or no reason, with or without notice. We retain Trial data for the duration of the Trial and for 30 days after it ends, then delete it unless you enter a paid subscription or we are required by law to retain it.
2.4 The Trial period and any feature limitations are as displayed at the point of registration or as otherwise communicated by us. We may change these at any time.
2.5 If you wish to continue using our product after the Trial ends, you must enter into our Master Services Agreement (MSA) and a paid subscription. The Trial does not entitle you to continued access, data export beyond standard product functionality, or any refund.
2.6 During the Trial, you must not (a) input any sensitive personal data, special category data under GDPR, payment card data, health data, or data subject to regulatory protection beyond standard business data; (b) rely on the Trial for any production, business-critical, or revenue-generating purpose; or (c) input any data you are not lawfully entitled to process.
2.7 You acknowledge that any data you input during a Trial may be lost, and you have no claim against us for any such loss.
3.1 To use the Trial you must register an account using accurate, current, and complete information, and keep it updated.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any suspected unauthorised access.
3.3 You must not share your account credentials, allow any third party to use your account, or create an account on behalf of anyone other than yourself or your organisation.
3.4 We are not liable for any loss or damage arising from your failure to comply with this section.
You must not, and must not permit any third party to:
We may investigate any suspected breach, cooperate with law enforcement, and take any action we consider appropriate, including immediate termination of your access.
5.1 The Site, the Trial, and all content made available through them (including all software, text, graphics, logos, designs, images, videos, audio, and the selection and arrangement thereof), and all intellectual property rights in them, are owned by Delegent or its licensors. All rights are reserved.
5.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the Site for the purpose of evaluating our products and services, and to access the Trial for the Trial period for internal evaluation only.
5.3 No other rights are granted to you. In particular, no licence is granted to use any Delegent name, logo, or trade mark.
5.4 If you submit any feedback, suggestions, comments, or ideas regarding the Site, Trial, or our products (collectively, “Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable licence to use, reproduce, modify, and exploit the Feedback for any purpose, without attribution or compensation. You waive any moral rights in the Feedback to the maximum extent permitted by law.
5.5 Any data you upload to the Trial remains owned by you (or the relevant rights holders). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process that data solely as necessary to provide the Trial and as further described in our Privacy Policy.
6.1 The Site and Trial may contain links to, or integrate with, third-party websites, services, or content (including, without limitation, Calendly and our hosting provider). We do not control, endorse, or assume responsibility for any third-party services.
6.2 Your use of any third-party service is governed by that third party’s terms and privacy policy. We are not liable for any loss or damage arising from your use of third-party services.
7.1 We make no guarantee that the Site or Trial will be available at any particular time, uninterrupted, error-free, secure, or free of viruses or other harmful components. We may suspend, withdraw, or restrict availability of all or any part of the Site or Trial at any time without notice.
7.2 We may modify, add to, or remove any feature, content, or functionality of the Site or Trial at any time, without notice and without liability.
7.3 We are not liable to you if for any reason the Site or Trial is unavailable at any time or for any period.
8.1 To the maximum extent permitted by applicable law, the Site and Trial are provided “as is” and “as available”, with all faults, and without warranty of any kind, whether express, implied, statutory, or otherwise.
8.2 We expressly disclaim all warranties and conditions, including (without limitation) implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and quiet enjoyment.
8.3 Without limiting the foregoing, we do not warrant that:
8.4 Any content on the Site is provided for general information only and does not constitute professional advice. You should not rely on it to make any business, legal, financial, or other decision without seeking professional advice.
8.5 Nothing in these Terms excludes or limits any warranty implied by law that cannot be lawfully excluded.
9.1 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
9.2 This clause applies to the Site and any free Trial. Subject to clause 9.1, Delegent is responsible for direct loss or damage that is a reasonably foreseeable result of our breach of these Terms or negligence. To the extent permitted by law, Delegent is not liable for indirect or consequential loss, loss of profits, revenue, business, goodwill, or opportunity arising from use of, or inability to access, the Site or Trial, or reliance on Site content. Paid subscriptions are governed by the applicable MSA and DPA.
10.1 You are responsible for your use of the Site and any free Trial, and for ensuring that material you submit does not violate the law or another person’s rights.
10.2 To the extent permitted by law, you agree to cover Delegent’s reasonable direct costs and any damages finally awarded by a court where a third-party claim arises directly from your unlawful use of the Site or a free Trial, or infringement of a third-party right through material you submit, to the extent caused by your conduct. We will notify you promptly and give you a reasonable opportunity to participate in the response and any settlement.
11.1 We may suspend or terminate your access to the Site or Trial at any time, for any reason or no reason, with or without notice. Without limiting the foregoing, we may terminate immediately if you breach any of these Terms.
11.2 You may stop using the Site or Trial at any time.
11.3 Upon termination, your right to access the Site and Trial ends immediately. Trial data is retained for the duration of the Trial and for 30 days after it ends, then deleted unless you enter a paid subscription or we are required by law to retain it.
11.4 Clauses 4, 5, 8, 9, 10, 11, 13, and 14 survive termination.
12.1 We may update these Terms at any time. The “Last updated” date at the top will reflect the most recent version.
12.2 If we make material changes, we will take reasonable steps to notify you, for example by posting a notice on the Site or, if you have an account, by email. Your continued access to the Site or Trial after changes take effect constitutes acceptance of the updated Terms.
12.3 If you do not agree to the updated Terms, you must stop using the Site and Trial.
13.1 These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by the laws of England and Wales.
13.2 The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except that we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.
14.1 Entire agreement. These Terms, together with our Privacy Policy and any other documents referred to in them, constitute the entire agreement between you and us regarding the Site and Trial, and supersede all prior agreements and understandings.
14.2 No waiver. No failure or delay by us in exercising any right under these Terms will operate as a waiver of that right.
14.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force.
14.4 Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time without restriction.
14.5 No partnership. Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and us.
14.6 Third parties. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
14.7 Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including (without limitation) acts of God, war, terrorism, civil unrest, government action, pandemic, internet or telecommunications failure, or failures of third-party service providers.
14.8 Notices. Any notice from you to us must be sent to legal@delegent.team. We may give notice to you via email, the Site, or any account you maintain with us.